Last Updated: [11/11/2025]
At TNBShare, all our products are digital and instantly delivered, which means customers get immediate access right after purchase. Because of the nature of digital downloads, we follow a strict but fair cancellation and refund policy designed to be transparent and customer-friendly.
Contents
1. Digital Products Are Non-Refundable
Once a digital product has been downloaded or accessed, the sale becomes final and non-refundable. This is because digital files cannot be “returned” in the same way as physical goods.
2. Eligible Refund Situations
A refund may be approved only in the following cases:
You purchased the product multiple times accidentally (duplicate payments).
You experienced a technical issue that prevents download or access, and the issue cannot be resolved after our team assists you.
The product file is corrupted or incomplete, and a working version is not available.
Note: Refunds are not provided for:
Change of mind
Incorrect product selection
Discount requests after purchase
Lack of technical knowledge to use the product (instructions are provided)
3. How to Request a Refund
If you believe you are eligible for a refund:
Email us at [email protected] with:
Order ID
Product purchased
Reason for refund
Screenshot/video proof (if applicable)
Our team will review your request within 2–3 business days.
4. Cancellations
Since digital products are delivered instantly, orders cannot be cancelled once placed.
5. Policy Updates
This policy may be updated anytime. Continued use of our website signifies acceptance of any changes.
